RETURNS
If you would like to return any items, please REQUEST A RETURN
All returns require a Returned Goods Authorization Number.
Return your order within 30 days for a FULL REFUND*!
We stand behind our products and guarantee your satisfaction with every order.
*FULL REFUND equals total purchase price, not including shipping costs
RESTOCK FEES
There are NO RESTOCKING FEES within 30 days of your purchase.*
- If more than 30 days, the restocking fee will be 20%.
- If more than 60 days, the restocking fee will be 30%.
- After 90 days from the date of purchase, products are not eligible for return.
*Orders of $500 or more are subject to a 30% re-stock fee on ALL RETURNS
CONDITIONS
- We understand that you are excited to see your new hardware! It is acceptable to open (1) one of each item in order to view the item outside of it's packaging. These items will still be refunded in full, provided that they are returned in original packaging. Items returned that have been opened will be charged a restock fee of 25%.
- We can not accept merchandise that has been installed or damaged.
- Returned merchandise must be returned in the original packaging and in resell condition to qualify for a refund.
- Refunds can only be credited to the original purchasing method (i.e. Credit Card or PayPal).
- We do not offer exchanges. Instead, you may return any items that you do not want, and order any additional items that you need.
- Customers may be asked to provide us with a return tracking number to ensure the process of your refund.
- Customer is responsible for shipping costs to return items. A pre-paid return label can be provided to you and deducted from your refund, or you may choose your own shipment method.
